IT Asset Management (ITAM)

A comprehensive and highly accurate physical inventory of equipment is the foundation of any successful ITAM program.

Trustworthy inventory information is fundamental to a successful IT management practice. A physical inventory provides additional data beyond traditional auto-discovery techniques by identifying inactive or non-connected equipment, as well as specific location information.

Achieving 100% availability, reliability, and maintainability of an ITAM program requires the right building blocks—the IT assets of the business it services. It is essential that these IT assets are meticulously managed and tracked throughout their lifecycle. An accurate inventory forms the foundation and sets the baseline of a solid ITAM program. This baseline starts with a comprehensive and accurate wall-to-wall physical inventory.

Benefits of a wall-to-wall Inventory:

  • Establish a baseline
  • Centralize IT asset data through integration into an existing CMDB
  • Reconcile what you believe you have on-hand with what is physically identified
  • Mitigate potential security or compliance breaches
  • Helps with disaster and business continuity planning
  • Optimize performance and utilization of each asset
  • Identify equipment for redeployment or disposition
  • Plan for future purchases
  • Account for inactive or disconnected equipment that auto-discovery tools are unable to locate

Asset Services inventory teams specialize in physical wall-to-wall inventories of IT equipment.

Our Inventory Specialists are thoroughly trained and experienced in equipment identification, allowing them to quickly recognize and capture all applicable product information.

  • Desktop Computers
  • Laptop Computers
  • Tablets
  • Printers
  • Monitors
  • Servers
  • Routers
  • Controllers
  • Gateways
  • Switches
  • Firewalls
  • UPS
  • Storage Devices
  • VOIP Telephony
  • Audio/Visual Equipment

Chart of rising Internet-of-Things usage

72% of companies will increase their IT spending in the next 3 years.

The number of IoT (Internet of Things) devices is projected to increase 12× by 2023.

Laptops, servers, routers, hubs, tablets… there are dozens of classes, hundreds of types and a seemingly endless variety of building blocks that comprise the corporate infrastructure. The ever-increasing quantity and mobility of these assets can make it very difficult to maintain an accurate list.

A 12× increase means there will be over 9 trillion devices by 2023. Plan on adding a lot more equipment to your already growing IT inventory list. Stay ahead of growth with a full wall-to-wall IT equipment inventory. An accurate inventory is your most valuable tool for capital expenditures as well as reducing downtime and much more.


The accuracy of a baseline inventory has an effect during all stages of an equipment lifecycle.

Inaccurate data can lead to a cascading chain of costly decisions.